Don’t just take my word for it… hear what my clients have to say:
“My house is historic and tiny which meant that I needed a creative problem solver to work with me to find the right loan product - Gary was great! He offered options and guidance, including specialized resources for my unique situation. His expertise, along with that of the Pinnacle team, helped me get a loan that matched my needs. In addition, I really enjoyed working with him during the process.”
- Robin S
"Our experience with the team at loanDepot and our personal representative, Gary Lentz, positively blew our minds. Purchasing a home is incredibly nerve-wracking! Add two young children, two stressful full-time jobs and all the unexpected things that life throws during the day-to-day makes the process of smoothly applying for a home mortgage and purchasing a home seem almost impossible. From the moment we met Gary all our loan and home buying anxieties were put to ease. Gary and his team are so fun and personable. We connected with everyone immediately. More importantly, it was obvious from that first meeting how organized the entire team is—everything from paperwork to communication is clear and precise. We have always been cautious and conservative about our finances, not-too-mention fairly skeptical about the home loan industry. We were delighted to find that Gary and his team act with the utmost integrity. Gary showcased this by really listening to us and helping us find the loan that we were the most comfortable with. Additionally, he was so patient and receptive when we asked him to help us research several (okay, many) different possible loan scenarios. Also, we were very picky about rates and because of his market expertise Gary knew exactly the right time to “lock in." Because of his thoughtful timing we were able to enter into our buying process confidently and even with (gasp) a bit of wiggle room. The actual process between purchase and close was where we discovered why loanDepot has its prestigious reputation and exceptional status. In all honesty, the home we wanted was a bit of a long shot. We were not convinced that our offer would be competitive in such a challenging market. When it came to crunch time, and there were multiple offers to compete with, including one that was all-cash, Gary swooped in and used ingenuity and creativity to help us secure the home of our dreams. The key to this was his promise of an expedited 21-day close. In the end, when it was discovered we could save about $1,000 by closing before month end, loanDepot was able to accommodate us and we closed in 17 days, start to finish. Not only did we get the house, we got an extra grand out of it. We still can’t believe it! And if everything mentioned isn’t enough already there were certain moments in which Gary just went above and beyond. He visited our home to help get paperwork moving when everyone in our house caught a bad cold and had scheduling issues. He worked around our children’s school schedules too. He offered great advice and provided us with resources way outside the scope of a mortgage representative. He was present every step of the way. We will miss working with him because not only did he provide us with an exceptional loan but also we actually enjoyed every moment of the process."
- Bob & Emily H.
“From the beginning, I knew we were in good hands with Gary and his team. Gary got us locked in at just the right time, so our payment was significantly less than what we originally expected. Not to mention that, thanks to his expertise, we saved a significant amount of money each month in PMI by putting down just a few hundred dollars more. Gary looked out for us at every turn. Once our offer was accepted, the closing process was lickety split! We were able to sign papers a good two weeks before the close date because Gary and Pinnacle were so organized and on top of everything. There is nothing worse than that time spent in limbo while you're waiting for the final word on something as important as buying a house. I didn't even have time to get worried because it all went so quickly! Gary and his team were a pleasure to work with. They were funny, thoughtful, knowledgeable and kind. I will recommend them to anyone who is in the market for a mortgage. In fact, we already have!."
- Vince K
“Gary and the team at loanDepot are amazing! The whole process was personalized, quick and truly painless. Gary really listened to what I asked for. My husband and I are new to Sonoma County and the sticker shock was, well, shocking! We knew we qualified for more than we were willing to spend, but we just couldn’t wrap our heads around such a payment. Gary understood and wrote up a quote based on what we were comfortable with, rather than pushing us to the top of what we could afford. We really appreciated that Gary honored our concerns."
- Meghan K
"The mortgage process can be confusing for a first time homebuyer. Gary and his staff made the process totally understandable and easy. Their prompt responses to our questions allowed the process to move smoothly and allowed us to quickly lock in a great rate. Thank you!"
- Daniel P. & Teresa B.
“As a first-time home buyer, I was not educated about the loan process, or even which loan was best for me. Gary Lentz listened carefully, and based on my financial position, he found the right loan for me. He was very patient in explaining not only the features of the loan, but the entire loan process. He made sure to communicate with me at every step, and because of his knowledge and experience, I closed escrow well before originally expected. Not only would I recommend Gary and his outstanding team to anyone in search of a home loan, I wouldn’t trust anyone else.”
- Steve K